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ARCHIVED - Sustainable Development Strategy Performance Report 2012–2013

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Table of contents

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Introduction

To achieve its vision of sustainable development, the CBSA promotes a performance-based approach that enhances transparency and accountability in sustainable development.

This report shows the 2012-2013 progress against the commitments made in the CBSA's Sustainable Development Strategy 2012–2013. This report is part of a continuous improvement process based on planning, implementation, monitoring and auditing intended to bring greater consistency and better coordination of sustainable development efforts at the government-wide and Agency levels.

Measuring our performance shows the positive contribution of the various actors participating in our successful strategy. Our progress is the result of close collaboration between senior management, sustainable development committees, offices of primary interest and employees.

The Agency has adopted a long-term approach to sustainable development, since it recognizes the challenges and the importance of integrating this idea into its organizational culture and the way we do business.

The CBSA is striving to meet the government-wide targets to reduce its overall environmental footprint and protect the country's rich and diverse natural heritage. Beyond this role, the Agency is seeking to integrate sustainability into employees' way of thinking and work practices.

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Sustainable Development Context

With the passing of the Federal Sustainable Development Act in 2008, the new government-wide approach enhances transparency and accountability in environmental decision-making. It is intended to increase coherence in the planning, monitoring, measuring, and reporting of sustainable development throughout the federal community. The Act provides a legal framework for the first Federal Sustainable Development Strategy, which was tabled in Parliament on October 6, 2010.

The federal strategy provides a detailed description of the federal government's environmental activities. The strategy is based on four major themes to promote greater environmental sustainability: Addressing Climate Change and Air Quality, Maintaining Water Quality and Availability, Protecting Nature, and Shrinking the Environmental Footprint — Beginning with Government.

The federal strategy will be updated and tabled in Parliament every three years. Consequently, departments and agencies table their departmental sustainable development strategies the following year. These strategies develop commitments associated with their respective mandates and incorporate priorities from the federal strategy.

Furthermore, the Government of Canada intends to strengthen the guidelines on strategic environmental assessment to integrate environmental factors into the making of public policies and strategic decisions. The assessment is a tool to aid decision making and management of potential environmental impacts.

A link between the federal strategy and the Expenditure Management System has also been created to establish a uniform framework to plan, monitor and report on the Government of Canada's sustainable development activities. This framework provides a strong mechanism by which to demonstrate the transparency and accountability of environmental decision-making.

The Expenditure Management System is an essential tool for the financial planning of federal operations. It is based on two key documents that are tabled in Parliament on an annual basis: the Report on Plans and Priorities and the Departmental Performance Report.

Beginning in fiscal year 2011-2012, the CBSA's Report on Plans and Priorities included the federal and CBSA commitments. On a yearly basis, it provides an overview of the Agency's sustainable development priorities and what resources are required to meet those commitments.

At the end of each fiscal year, the Departmental Performance Report provides an overview of the accomplishments against the targets outlined in the given Report on Plans and Priorities. The Agency uses this report to demonstrate its progress on the implementation of the federal and CBSA targets, as well as how it has strengthened the application of strategic environmental assessment.

The federal government's contribution to sustainable development is also released in the Progress Report of the Federal Sustainable Development Strategy every three years. Environment Canada prepares this report in collaboration with other departments and agencies.

The 2012 progress report shows the progress accomplished to date by the 27 departments and agencies towards the goals and targets of the federal strategy. Furthermore, it presents the relative performance on the 34 Canadian Environmental Sustainability Indicators of the Federal Sustainable Development Strategy. These performance indicators are measures based on key sustainable development issues, such as climate change and air quality, water quality and availability, and protecting nature.

This report is an important step that allows us to analyze accomplishments to date and consider what actions must be taken to respond to a continually changing environment.

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Canada Border Services Agency: A Sustainable Vision

The relationship that exists between the CBSA's mandate and the pillars of sustainable development places the Agency in a unique position to advance sustainability within the Government of Canada. The CBSA's sustainable development vision was developed and established in the Agency's first sustainable development strategy and reflects our responsibilities for managing the free flow of people and goods to and from Canada. Through this vision, the CBSA is not only striving to integrate the principles into our corporate culture, but is also working to create a sustainable Canada by balancing economic, social and environmental considerations in the way it carries out its business.

In support of the environmental pillar, the CBSA strives to minimize environmental impacts. The Agency's role has two facets: it works to reduce the environmental impact of its operations and works to protect Canada's environment against harmful threats from outside our borders. Through its various environmental management programs, the Agency ensures that it carries out its operations without damaging the environment. By ensuring the effective delivery of services at the border, the Agency is helping to reduce greenhouse gas emissions by minimizing the amount of time vehicles wait idling. The Agency also helps protect Canada's environment by preventing the entry of prohibited goods, including hazardous wastes, illegal plants and animals, which may have a harmful effect on the country's biological resource base, on food safety as well as on plant and animal health.

The Agency plays a fundamental role in maintaining Canada's economic prosperity. We promote trade and economic benefits by administering trade legislation and agreements. We enforce trade remedies that help protect Canadian industry from the injurious effects of dumped and subsidized imported goods, and we collect applicable duties and taxes on imported goods. Pre-approval programs — NEXUS, FAST and eManifest — allow low-risk goods and people to cross the border easily while keeping high-risk individuals out. By facilitating Canada's international business and trade, the CBSA contributes significantly to Canada's economic prosperity.

The CBSA contributes to a sustainable society by protecting the health and safety of all Canadians by enforcing legislation that ensures only those people and goods deemed admissible are granted entry into Canada. The Agency is responsible for detaining people who are a potential threat to Canada and removes those who are inadmissible as a result of their involvement in terrorism, organized crime, war crimes or crimes against humanity. We also help protect the health of Canadians by restricting the entry of hazardous products and goods that may have a negative impact on food safety, thus ensuring a secure society for Canadians.

In short, the CBSA is committed to carrying out its operations in a way that balances all three pillars of sustainable development — economy, society and environment. By doing so, the Agency is continually striving to achieve its sustainable development vision.

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Sustainable Development Management: A Cultural Transformation

With shrinking budgets, the CBSA is being called upon to continue providing excellent service with fewer resources. The Agency must pause to evaluate its routine activities and business processes, no matter how small or daunting and ask itself if they can be done more efficiently. In effect, how does it make them more sustainable?

By making tasks and processes more efficient, the Agency uses fewer resources, reduces its ecological footprint, and makes a significant contribution to the sustainable development of the Agency — while ultimately providing improved service to employees and Canadians. The change in habits, accompanied by an evolution of its operational processes, makes the Agency more efficient and sustainable. This cultural transformation is at the heart of sustainable development.

Most transformations fail because they are not embedded in efforts to change the organizational culture. Sustainability requires changing beliefs, norms and assumptions on which our organization is built. Everyone has the capacity to be an agent of change. Leadership is the key factor in shaping our organizational culture, because it builds individual potential and can assist us in overcoming our challenges.

The Agency's Sustainable Development Network, composed of the Sustainable Development Champion, the National Committee and the Operational Committee, acts as a vehicle for change within the Agency. The Sustainable Development Steering Committee and the Sustainable Development Champion provide key leadership in building decision-making capacity that will sustain a constant process of change. Senior management is a key driver influencing decision making with respect to our policies, programs and operations. For the first time, their performance management agreements include a leadership and management commitment to build employee capacity to integrate economic, social and environmental pillars into management and decision making processes.

The Agency has created a wide range of approaches to raise awareness, understanding and improve skills required to meet the challenges of sustainable development. The CBSA's Sustainable Development Strategy is the main vehicle that we use to identify and resolve sustainable development problems in a systematic way. Other informal approaches also complement the strategy, such as online training in sustainable development, green procurement, paper and printer reduction initiatives, and collaboration and coordination between the various stakeholders of the Sustainable Development Network. All of these approaches act as a catalyst to share innovative ideas on sustainable development. They mobilize the employees to use their energy and creativity to advance the Agency's vision.

The CBSA is a pioneer in integrating sustainable development into its planning and reporting structure. Every year since 2007, the goals, objectives and targets have been integrated into the CBSA's Reports on Plans and Priorities and Departmental Performance Reports. In addition to the governance implemented in the Agency, the CBSA participates in several interdepartmental working groups and committees. As a participant on these committees, the Agency helps the Government of Canada make progress in its commitment to sustainable development, in addition to learning of the accomplishments of federal counterparts while taking advantage of best practices and lessons learned.

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Strategic Environmental Assessment

For environmental decision making to become more transparent and accountable to Parliament, the Federal Sustainable Development Strategy requires departments and agencies to strengthen their application of strategic environmental assessment.

Strategic environmental assessment is a key analytical tool to support sustainable decision-making. It evaluates the environmental impacts of proposed policies, plans and programs and their alternatives. In short, it informs strategic decision making through a careful analysis of environmental risks and opportunities.

To strengthen the application of strategic environmental assessment, the CBSA did the following:

  • Developed a Policy on Strategic Environmental Assessment to ensure compliance with the Cabinet Directive on the Environmental Assessment of Policy, Plan and Program Proposals;
  • Developed a strategic environmental assessment handbook and other guidance materials to provide direction on requirements for undertaking strategic environmental assessment, including how to conduct an assessment and how to link it to the goals and targets of the federal strategy;
  • Provided training on strategic environmental assessment to the employees responsible for developing policy proposals, plans and programs, such as the CBSA Internal Partners Network;
  • Identified resources to provide advice and guidance to employees responsible for carrying out the assessments.

By implementing these initiatives, the CBSA has provided its employees with a systematic approach that ensures environmental considerations are taken into account for all proposed policies, plans and programs.

The CBSA employees responsible for preparing Memoranda to Cabinet and Treasury Board Submissions were asked to carry out the strategic environmental assessment process for every submission that required the approval of the Minister or Cabinet. During the year, four proposals were initiated to determine whether they were likely to cause significant environmental impacts as well as impacts on the goals and targets of the Federal Sustainable Development Strategy. These four preliminary scans did not identify significant environmental impacts or a high degree of uncertainty or risk, therefore no detailed analysis were required.

By ensuring environmental impacts are identified early in the planning process, employees can modify the design of policies, plans and programs to reduce the negative environmental impacts and enhance the positive ones.

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Progress On The Federal Sustainable Development Strategy Themes

The Federal Sustainable Development Strategy allows the Government of Canada to further promote environmental sustainability while improving environmental planning and accountability. The federal strategy has four priority themes: Addressing Climate Change and Air Quality, Maintaining Water Quality and Availability, Protecting Nature, and Shrinking the Environmental Footprint — Beginning with Government.

The CBSA supports the federal strategy through commitments associated with two of the four themes:

By integrating sustainable development in the core accountability processes of government, key documents like the Program Activity Architecture, Report on Plans and Priorities and Departmental Performance Report enhance the alignment between environmental programs and departmental priorities.

To reflect federal environmental priorities, each department and agency conducted an issue scan throughout their Program Activity Architecture to identify their contribution to the Federal Sustainable Development Strategy. As a result, the CBSA contributes to "Protecting Nature" under the "Admissibility Determination Program Activity" and contributes to "Shrinking the Environmental Footprint — Beginning with Government" under the "Internal Services Program Activity".

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Theme III – Protecting Nature

Under the "Admissibility Determination Program Activity", the CBSA contributes to Protecting Nature through its Food, Plant and Animal Program. This program activity relates to CBSA's duties to ensure that Canadians are safe and secure from border-related risks, including invasive alien species. The Food Plant and Animal Program supports Canada's national security priorities and facilitates the legitimate cross-border movement of people and goods, including food, plants and animals. The Agency plays a key role in preventing the intentional and unintentional introduction of invasive alien species in Canada.

The CBSA is contributing to this theme and is responsible for an implementation strategy under Goal 6, which commits the government to: Maintain productive and resilient ecosystems with the capacity to recover and adapt; and protect areas in ways that leave them unimpaired for present and future generations. The CBSA is working with other federal counterparts participating in the Invasive Alien Species Strategy for Canada to address Target 6.4: Threats of new alien invasive species entering Canada are understood and reduced by 2015. The Agency is the lead for the following implementation strategy 6.4.10: Prevent the introduction and rapid dispersal of invasive species and disease into Canada via land, air and marine ports of entry, thus reducing potential deleterious effects to ecosystems, economies and society.

Invasive alien species are harmful species of plants, animals and microorganisms whose introduction or spread outside their natural habitats threaten the environment, economy and society. The ways in which invasive alien species are introduced or spread are called pathways. The movement of species through global trade and travel is one of the fundamental causes of invasions.

The implementation strategy is aligned with the Agency's Program Activity Architecture through the "Admissibility Determination Program Activity" — more specifically, through the Food, Plant and Animal Program. The aim of the program is to prevent the intentional and unintentional introduction of invasive alien species in Canada from other countries by developing CBSA's policies and procedures, coordinating the Agency's efforts with its counterparts and enforcing legislation, namely the Health of Animals Act and Plant Protection Act, at Canada's ports of entry. Commodities (e.g. live plants and animals) and pathways (e.g. wood packaging and goods contaminated with soil) are controlled, restricted or prohibited because commodities and pathways can harbour foreign animals, plant pests and diseases. By implementing the program, the CBSA contributes to the achievement of strategy target 6.4. The Invasive Alien Species Performance Framework, based on six indicators, is a monitoring mechanism to measure the progress of this implementation strategy.

Theme III
Protecting Nature

Goal 1
Ecosystem/habitat conservation and protection: maintain productive and resilient ecosystems with the capacity to recover and adapt; and protect areas in ways that leave them unimpaired for present and future generations
*Corresponds to the Federal Sustainable Development Strategy Goal 6

Target 1.1
Managing threats to ecosystems : threats of new alien invasive species entering Canada are understood and reduced by 2015
*Corresponds to the Federal Sustainable Development Strategy Target 6.4

Implementation Strategy 1.1.1 : Prevent the introduction and rapid dispersal of invasive species and disease into Canada via land, air and marine ports of entry, thus reducing potential deleterious effects to ecosystems, economies and society
*Corresponds to the Federal Sustainable Development Strategy Implementation Strategy 6.4.10

Strategic Outcome : International trade and travel is facilitated across Canada's border, and Canada's population is protected from border-related risks

Program Activity : Admissibility Determination

Program Sub-Activity : Highway, air, rail and marine modes

Program Sub-Sub-Activity : Food, Plant and Animal Program



Food, Plant and Animal Program Performance Indicators Results 2012–2013

Wood Packaging material pathway:

Number of commercial containers inspected for wood packaging material

3,029

Number of interceptions of live pests in wood packaging material

58

Number of containers ordered removed from Canada for reasons of non-compliance with phytosanitary requirements for wood packaging material

120

Percentage of containers inspected for wood packaging material that are compliant with phytosanitary requirements

94%

Food, plant and animal non-compliant commodities:

Number and nature of interceptions of food, plant and animal non-compliant goods

> 43,908

Number of food, plant and animal investigations concluded with convictions

4

For more information on the CBSA's activities in support of sustainable development, consult the CBSA's Sustainable Development Strategy 2011–2013. For more details on the Federal Sustainable Development Strategy, consult Environment Canada's Web site.

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Theme IV – Shrinking The Environmental Footprint — Beginning With Government

The "Internal Services Program Activity" outlines the whole-of-government perspective to provide a common approach that supports the needs of programs and other corporate responsibilities related to governance and management support, as well as resource and asset management services.

The Government of Canada is dedicated to improving the environmental performance of its own operations by shrinking its environmental footprint in the following target areas: green buildings, greenhouse gas emissions, electronic and electrical waste, printing unit reduction, paper consumption, green meetings and green procurement. The CBSA contributes to these commitments through the "Internal Services Program Activity". The Agency is committed to incorporating each of these seven target areas into its organizational functions to enhance our sustainable corporate practices.

By meeting the targets associated with these seven key areas, the CBSA is continuing its efforts to reduce its operational environmental impacts while helping the Government of Canada to reduce its environmental footprint. The following tables represent the performance levels for each target.

Green Building Targets

8.1 As of April 1, 2012, and pursuant to the CBSA strategic framework, new construction and build-to-lease projects, and major renovation projects will achieve an industry-recognized level of high environmental performance.
Performance Measure RPP DPR

Target Status

Achieved

Number of completed new construction, build-to-lease and major renovation projects in the given fiscal year, as per the CBSA Green Building Strategic Framework

5 2

Number of completed new construction, build-to-lease and major renovation projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA Green Building Strategic Framework

5 2

Existence of the CBSA Green Building Strategic Framework

Yes: Completed March 2012 Yes: Updated November 2012

Strategies/Comments

  1. Minimum level of environmental performance: LEED NC Silver.
  2. Threshold: All buildings will be contracted to achieve LEED NC Silver.
  3. Industry-recognized assessment and verification tool used: LEED.
  4. Certification achieved or in progress: two in progress.
  5. Rationale for traffic light indicator selected: 100% of completed new construction and major renovation projects have achieved the target, as per the CBSA Green Building Strategic Framework.
  6. Three small port replacement projects initially included in the RPP 2012–13 were postponed and are to be completed in the future fiscal years.
  7. Location of completed projects: Prescott, Ontario and Kingsgate, British Columbia.

8.2 As of April 1, 2012, and pursuant to the CBSA Green Building Strategic Framework, existing crown buildings over 1000 m2 will be assessed for environmental performance using an industry-recognized assessment tool.

Performance Measure

RPP DPR

Target Status

On Track

Number of buildings over 1000 m2, as per the CBSA Green Building Strategic Framework

13 17

Percentage of buildings over 1000 m2 that have been assessed using an industry-recognized assessment tool, as per the CBSA Green Building Strategic Framework

FY 2011–12 30% 0%
FY 2012–13 40% 10%
FY 2013–14    

Existence of the CBSA Green Building Strategic Framework

Yes: Completed March 2012 Yes: Updated November 2012

Strategies/Comments

  1. Minimum level of assessment: BOMA BESt Level 1.
  2. Threshold: > 1000 m2.
  3. Applicable building types: All custodial buildings over 1000m2
  4. Industry-recognized assessment tool used: BOMA BESt.
  5. Certification to be sought: Yes.
  6. Rationale for traffic light indicator selected: The CBSA is on track to achieve the target, as per the Green Building Strategic Framework.
  7. Total number of buildings over 1000m2 has increased to the recently completed new construction and major renovation projects. Previously, these projects would have been considered already assessed, however as per the updated strategic framework this is no longer the case.
  8. Location of assessment: Huntingdon, British Columbia.

8.3 As of April 1, 2012, and pursuant to the CBSA Green Building Strategic Framework, new lease or lease renewal projects over 1000 m2, where the Crown is the major lessee, will be assessed for environmental performance using an industry-recognized assessment tool.

Performance Measure

RPP DPR

Target Status

N/A

Number of completed lease and lease renewal projects over 1000m2 in the given fiscal year, as per the CBSA Green Building Strategic Framework

N/A N/A

Number of completed lease and lease renewal projects over 1000m2 that were assessed using an industry-recognized assessment tool in the given fiscal year, as per the CBSA Green Building Strategic Framework

N/A N/A

Existence of the CBSA Green Building Strategic Framework

N/A N/A

Strategies/Comments

  1. This target is not applicable to the CBSA as all new lease and lease renewal projects are negotiated through Public Works and Government Services Canada (PWGSC) on behalf of the Agency. As the client, the CBSA can request inclusion of this target in its lease requirements.
  2. The PWGSC will be renewing 11 leases over 1000m2 in 2012–13 on behalf of the CBSA.

8.4 As of April 1, 2012, and pursuant to the CBSA Green Building Strategic Framework, fit-up and refit projects will achieve an industry-recognized level of high environmental performance.

Performance Measure

RPP DPR

Target Status

Achieved

Number of completed fit-up and refit projects in the given fiscal year, as per the CBSA Green Building Strategic Framework

3 1

Number of completed fit-up and refit projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA Green Building Strategic Framework

3 1

Existence of the CBSA Green Building Strategic Framework

Yes: Completed March 2012 Yes: Updated November 2012

Strategies/Comments

  1. Minimum level of environmental performance: Green Globes Fit-Up 3 Globes.
  2. Threshold: > $1 million and/or 1000m2.
  3. Applicable building types: All buildings.
  4. Industry-recognized verification tool used: Green Globes.
  5. Exemptions: Spaces provided to the CBSA under section 6 of the Customs Act.
  6. Rationale for traffic light indicator selected: 100% of completed fit-up and refit projects have achieved the target in the given fiscal year, as per the Building Strategic Framework.
  7. The CBSA Green Building Strategic Framework currently applies to Headquarters Accommodations projects only. The strategic framework will incorporate regional projects during the next review/update.
  8. Location of completed project: Ottawa, Ontario.

Greenhouse Gas Emissions Target

8.5 The federal government will take action now to reduce levels of greenhouse gas (GHG) emissions from its operations to match the national target of 17% below 2005 levels by 2020.

Performance Measure

RPP DPR

Target Status

Action Required
CBSA (GHG) reduction target: Percentage of absolute reduction in (GHG) emissions by fiscal year 2020–21, relative to 2005–06 11% 11%

CBSA GHG emissions in fiscal year 2005–06, in kilotons of CO2 equivalent

10.9 12.2

CBSA GHG emissions in the given fiscal year, in kilotons of CO2 equivalent

FY 2011–12 10.8 12.4
FY 2012–13 10.7 13.1
FY 2013–14    
FY 2014–15    
FY 2015–16    
FY 2016–17    
FY 2017–18    
FY 2018–19    
FY 2019–20    
FY 2020–21 9.7  

Percent change in CBSA GHG emissions from fiscal year 2005–06 to the end of the given fiscal year

FY 2011–12 -1.1% 1.6%
FY 2012–13 -2.2% 6.8%
FY 2013–14    
FY 2014–15    
FY 2015–16    
FY 2016–17    
FY 2017–18    
FY 2018–19    
FY 2019–20    
FY 2020–21 -11%  
Existence of an implementation plan to reduce GHG emissions Yes: Completed March 2012 Yes: Completed March 2012

Strategies/Comments

  1. Scope: Targeted emissions sources included the CBSA facilities and fleet.
  2. Emission sources excluded from GHG inventory: No exclusions.
  3. Change to CBSA GHG reduction target: There have been no changes to the target since it was established in RPP 2011–12.
  4. Base year adjustments: Base year emissions have been recalculated based on newly available data and the transfer of the CBSA Learning Centre of Rigaud from PWGSC as of April 1, 2012.
  5. Increase of emissions is attributed to the CBSA Learning Centre that underwent major construction in the past two years, adding several new buildings that increased the Agency’s total floor area by 26%.
  6. GHG management strategy: The CBSA continues to maintain a GHG inventory and management strategy for custodial facilities and fleet. This inventory provides insight into the Agency's energy consumption and cost trends and identifies where cost savings and GHG reduction measures can be implemented.
  7. Key components of GHG reduction plan:
    • Energy audits and retrofit implementation for select facilities;
    • Utilize Natural Resource Canada's, Federal Building Initiative at the Rigaud Learning Centre.
    • Implementing high energy efficiency targets in CBSA new construction and major renovation projects.
    • Completion of a fleet utilization review.
    • Increase the purchase of hybrid, electric and ultra-compact vehicles.
    • Address plug-load energy consumption through employee awareness and the purchase of energy-efficient equipment.
  8. Additional Information:
    • Overall GHG intensity of the CBSA facilities (in CO2e/m2) increased by 2% from 2005–06 through 2012–13.
    • The increase in GHG intensity from facilities can be attributed to the large construction project at the CBSA Learning Centre that used significant energy resources during construction.
    • Efforts to reduce emissions at some facilities have been offset by increasing emissions from new construction projects with greater building footprints.
    • From 2005–06 through 2012–13, the GHG emissions of the CBSA fleet (in tonnes CO2e) has reduced by 21%.
    • The reduction in fleet GHG emissions is due to increased investment to replace old vehicles with new fuel-efficient models, including hybrid and ultra-compact vehicles.

Surplus Electronic and Electrical Equipment Target

8.6 By March 31, 2014, the CBSA will reuse or recycle all surplus electronic and electrical equipment (EEE) in an environmentally sound and secure manner.

Performance Measure

RPP DPR

Target Status

Achieved

Existence of implementation plan for the disposal of all CBSA-generated EEE

Yes: Completed March 2012 Yes: Completed March 2012

Total number of CBSA locations with EEE implementation plan fully implemented, expressed as a percentage of all locations, by the end of the given fiscal year

FY 2011–12 100%*
(applies to CBSA-owned equipment)
100%*
(applies to CBSA-owned equipment)
FY 2012–13 100%*
(applies to CBSA-owned equipment)
100%*
(applies to CBSA-owned equipment)
FY 2013–14    

Strategies/Comments

  1. Scope: Electronic and electric waste is defined as all surplus electronic and electrical assets/materiel that have reached the end of their useful life. This includes all information technology, laboratory, security, telecommunication, audio-visual and office equipment, as well as all other equipment powered by electricity.
  2. Definition and number of locations:
    • For the purposes of measurement, "CBSA locations" are all facilities with network connectivity. This represents 319 locations, including ports of entry, inland enforcement offices, headquarters and regional offices.
    • *Electronic equipment located within Headquarters accounts for approximately 33 percent of all electronic equipment used within the CBSA. Regionally located electronic equipment is owned and managed by the Canada Revenue Agency on behalf of the Agency.
    • For the purposes of this target, "fully implemented" is defined by the presence of the CBSA Policy on Disposal of Surplus Materiel Assets, including electronic and electric waste, which is accessible to all employees.
  3. Security considerations: Information, Science and Technology Branch is arranging for sanitization of the information technology asset.
  4. Process to track EEE:
    • In Headquarters, the Information Technology Asset Inventory tracks disposal records of Headquarters electronic waste.
    • Each Regional/District Materiel Manager maintains disposal records, and responds to reporting requests from Headquarters.
  5. Streams used for reusing or recycling: The CBSA ensures that all surplus materiel assets are disposed of in accordance with the Federal Electronic Waste Strategy and Treasury Board Secretariat Directive on Disposal of Surplus Materiel and makes use of the following mechanisms:
    • Computers for Schools;
    • Crown Assets Distribution Centres;
    • Donation or transfer to other qualifying organizations;
    • Provincial Extended Producer Responsibility Programs;
    • Other waste programs (e.g. Departmental Individual Standing Offer).

Printing Unit Reduction Target

8.7 By March 31, 2013, the CBSA will achieve an 8:1 average ratio of office employees to printing units. The CBSA will apply target where building occupancy levels, security considerations, and space configuration allow.

Performance Measure

RPP DPR

Target Status

Achieved

Ratio of CBSA office employees to printing units in fiscal year 2010–11, where building occupancy levels, security considerations and space configuration allow

3:1 3:1

Ratio of CBSA office employees to printing units at the end of the given fiscal year, where building occupancy levels, security considerations and space configuration allow

FY 2011–12 3.5:1 3.5:1

FY 2012–13

8:1 8:1
FY 2013–14    

Strategies/Comments

  1. Definition: "Printing units" include all stand-alone and network printers (LAN printers), and multifunctional devices.
  2. Scope: To reduce the reporting and simplify tracking of this target, the CBSA has scoped all buildings, space configurations and employees. While some buildings may have a smaller ratio due to building occupancy or security considerations, the CBSA meet this target for all employees. Direct line-of-business printing units were identified as out-of-scope as they are essential to the specific Agency needs.
  3. Performance measurement:
    • The number of printers is determined by the Printing Unit Inventory.
    • The number of office employees is available in the Human Resources Staffing Reports.
    • All the office employees (i.e. Headquarters and Regions) are subjected to the target.
  4. Reporting requirements: Information Technology Asset Inventory will track the average ratio of office employees to printing units.
  5. Stakeholder roles and responsibilities:
    • Senior management ensures sustainable development guidelines are communicated and endorsed within the CBSA.
    • Information Technology Shared Services Management Division is leading the Device Rationalization Initiative.
    • Development of awareness material will outline efficiencies and opportunities to ensure that the target ratio is met and sustained, while enabling employees to have the appropriate tools for the job.
    • Managers ensure requests for new devices are accompanied with business rationale/justification, and ensure disposable items (such as paper and print cartridges) are recycled.
    • Information Technology Procurement Officers ensure devices are purchased with environmentally friendly considerations.
    • Information technology support ensures that devices are configured to take advantage of environmentally friendly settings, and ensures end-of-life equipment is disposed of in a secure and environmentally friendly manner.
  6. Plan for engagement:
    • Strategic Review of all information technology devices indicated an opportunity to reduce the number of devices in use within the CBSA. This reduction began in 2011–12 and will be accomplished through a reduction in ever-greening (end-use renewal) of aging equipment.
    • The actual removal/clean-up of inventory meant that 2,690 printers were removed from actual inventory.
    • The Device Rationalization Initiative is targeted stand-alone and network printers in Phase I and PCs and laptops in Phase II.
    • Multifunctional devices are being considered as an option for printer, photocopier, and scanner replacement.
    • Approaches to greening information technology will be factored into asset management practices with an aim to reduce the overall environmental footprint.
  7. Opportunities for continuous improvement:
    • The CBSA has established an approval process for procuring net-new printing units, whereby requests must be accompanied by a printer exemption form (business rationale) endorsed by senior management. Where possible, multifunction devices are being introduced to reduce the number of overall devices within the organization.

Paper Consumption Target

8.8 By March 31, 2014, the CBSA will reduce internal paper consumption per office employee by 20%. The CBSA will establish a baseline between 2005–06 and 2011–12, and applicable scope.

Performance Measure

RPP DPR

Target Status

On Track to Exceed

Number of sheets of paper purchased or consumed per office employee in baseline year 2008–09, as per CBSA scope

7,639 Shts/OE 7,639 Shts/OE

Cumulative reduction (or increase) in paper consumption, expressed as a percentage, relative to baseline year 2008–09

FY 2011–12 -10%
6,875 Shts/OE
-10%
6,875 Shts/OE
FY 2012–13 -15%
6,493 Shts/OE
-37%
4,863 Shts/OE
FY 2013–14    

Strategies/Comments

  1. Scope: All the CBSA employees are included.
  2. Method used for determining paper consumption: Usage data based on PWGSC National Standing Offer.
  3. Method used for determining number of office employees:CBSA Demographic Reports 2013.
  4. Number of employees subject to the target: 14,548 employees.
  5. Reporting requirements: The CBSA collects PWGSC National Standing Offer information quarterly.
  6. Roles and responsibilities: The Environmental Operations and Contracting and Materiel Management Divisions are target leads.
  7. Plans for engagement:
    • Implement a paper consumption directive, program and action plan.
      • All procurement personnel and acquisition cardholders will be required to purchase paper through the PWGSC National Standing Offer.
    • Develop a communication plan to educate all employees about the economic, social and environmental impacts of paper consumption.
    • Report paper consumption to ensure continuous improvement.
  8. A significant reduction in paper consumption has been achieved. Electronic initiatives have been put in place to make processes more efficient, use fewer resources and reduce our environmental footprint. The adoption and use of the CBSA Self-Service Portal and the Compensation Web Applications have been the key drivers in the reduction of paper consumption in the Agency. Other best practices such as printing double-sided, using Web conferencing services, rationalizing information technology devices and shifting to electronic records have also assisted in our paper reduction accomplishments.

Green Meetings Target

8.9 By March 31, 2012, the CBSA will adopt a guide for greening meetings.

Performance Measure

RPP DPR

Target Status

Achieved

Presence of a green meeting guide

Yes: Adopted March 2012 Yes: Adopted March 2012

Strategies/Comments

  1. Scope: The green meeting guide is applicable to all meetings held within the CBSA premises.
  2. Evidence of adoption: The download rate of the green meeting guide from the Agency's sustainable development intranet site and/or a post-implementation survey will be used as evidence.
  3. Reporting requirement to track the use of the guide: A new internal audit tool will be developed and implemented or tracking will be integrated into the Agency's existing audit processes.
  4. Roles and responsibilities:
    • The Environmental Operations Division will be responsible for reviewing the green meeting guide every three years to evaluate and update as required.
    • All CBSA employees are responsible for carrying out activities consistent with the green meeting guide.
  5. Key components of the guide:
    • Composed of environmental best practices and tools.
    • Raises awareness of green meetings and sustainable practices in the workplace, reducing the environmental footprint of Agency-hosted meetings, in particular, large meetings and events.

Green Procurement Targets

8.10 As of April 1, 2011, the CBSA will establish at least three SMART green procurement targets to reduce environmental impacts.

By March 31, 2014, 90% of vehicles purchased annually will be right-sized for operational needs and will be the most fuel-efficient vehicles in their class in the Government Motor Vehicle Ordering Guide and/or will be alternative-fuel vehicles.

Performance Measure

RPP DPR

Target Status

On Track

Percentage of vehicle purchases that meet the target relative to total dollar value of all vehicle purchases in the given year

80%
in 2012–13
80%
in 2012–13

Progress against measure in the given fiscal year

+10% +10%

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target is specific to the fleet and clearly identifies precise procurement objective.
    • Measurable: The CBSA Vehicle Matrix and Automotive Resources International Management Tool guide right-sizing purchases of vehicles.
    • Achievable: The National Fleet Manager develops and implements the CBSA Fleet Management Framework to ensure the completion of this target.
    • Relevant: By right-sizing the fleet, fuel consumption and greenhouse gas emissions will be reduced, offering significant environmental benefits.
    • Time-bound: A firm date is established for target completion.

By March 31, 2014, 5% of the CBSA vehicles will be hybrid or ultra-compact.

Performance Measure

RPP DPR

Target Status

On Track

Percentage of vehicles bought in the given fiscal year relative to the total number of all hybrids or ultra-compacts that the CBSA has in its vehicle inventory

4%
in 2012–13
4%
in 2012–13

Progress against measure in the given fiscal year

+1% +1%

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target identifies a clear and quantifiable fleet objective.
    • Measurable: An accurate fleet inventory that tracks the required information is used to measure target performance.
    • Achievable: Resources and responsibilities for target completion have been identified. The National Fleet Manager, in collaboration with Regional Fleet Managers, will determine operational needs and feasibility of purchasing hybrid and/or ultra-compact vehicles.
    • Relevant: By purchasing hybrid and/or ultra-compact vehicles, fuel consumption and greenhouse gas emissions will be reduced, offering significant environmental benefits.
    • Time-bound: A firm date is established for target completion.
  2. Key actions to meet target:
    • Priority for vehicle replacement is in place for clients requesting hybrid or ultra-compact vehicles.
    • In 2012–13, the CBSA purchased one hybrid, two ultra-compact and 18 compact vehicles.

By March 31, 2013, 90% of solicitation documentation, including requests for proposal, evaluation criteria and contracts, will incorporate environmental clauses.

Performance Measure

RPP DPR

Target Status

On Track

Percentage of solicitation documents that incorporated environmental clauses relative to the total number of solicitation documents

75% in 2012–13 89% in 2012–13

Progress against measure in the given fiscal year

+5% +14%

Strategies/Comments

  1. Definitions:
    • Solicitation documents are only used in competitive procurement processes; they are not used in all contracts. For example, they are not used in sole-source contracts nor when placing call-ups against PWGSC Standing Offers.
    • Using recycled content paper and printing double-sided meet the definition of being an environmental clause.
  2. Scope: Only those requirements that included solicitation documentation have been included. Those that did not include solicitation documentation have been excluded, such as sole-source contracts.
  3. Methodology: In the absence of a mechanism to track progress of the target, Contracting and Materiel Management Division has estimated its status based on the following assumptions:
    • At Headquarters, 100% of requests for proposals include environmental clauses as the PWGSC solicitation templates are used and this clause is part of the template.
    • In the Regions, it is estimated that 0% of requests for proposals includes environmental clauses as they do not use the PWGSC solicitation templates.
    • At Headquarters, 45 competitively sourced contracts used PWGSC solicitation templates and they were valued at a total of $17 M.
    • In the Regions, 151 competitively sourced contracts were valued at a total of $2 M.
    • Based on transactions and the above assumptions, 23% of CBSA solicitation documents had environmental clauses, but based on value, 89% of the value of CBSA solicitation documents had environmental clauses.
    • Using the value of the solicitation documents better represents the value of the impact of this target on the Agency's behaviour.

8.11 As of April 1, 2011, the CBSA will establish SMART targets for training, employee performance evaluations, and management processes and controls, as they pertain to procurement decision making.

Training for Select Employees

By March 31, 2014, 90% of procurement personnel and acquisition cardholders will have successfully completed a recognized training course on green procurement offered by the Canada School of Public Service, or other federal government organization.

Performance Measure

RPP DPR

Target Status

Achieved

Percentage of procurement personnel and new acquisition cardholders who have successfully completed training relative to the total number of procurement personnel and acquisitions cardholders

90% in 2012–13 90% in 2012–13

Progress against measure in the given fiscal year

+5% +5%

Strategies/Comments

  1. The Canada School of Public Service green procurement training is mandatory since 2012 for all new acquisition cardholders prior to receiving their card.
  2. As well, this course has also been made mandatory for all procurement personnel since 2010.
  3. E-statements are now available online and scanned documents are now accepted.

Employee performance evaluations for managers and functional heads of procurement and materiel management

By March 31, 2013, all procurement and materiel management functional specialists, associated managers and functional heads will have environmental clauses incorporated into their performance evaluations.

Performance Measure

RPP DPR

Target Status

On Track

Percentage of performance evaluations of targeted procurement personnel that have environmental clauses relative to the total of procurement personnel

80% in 2012–13 100%* in 2012–13

Progress against measure in the given fiscal year

0% +20%

Strategies/Comments

  1. The Contracting and Materiel Management Division strategic direction supports green procurement through active engagement and management. This division provides guidance on green procurement practices to CBSA employees, promoting environmentally friendly products and services.
  2. Strategic priorities have been incorporated as commitments into the performance evaluations of materiel management functional specialists, managers and functional heads.
  3. *Specific environmental clauses will be incorporated into individual performance evaluations in 2013–14.

Management processes and controls

By March 31, 2013, the CBSA Fleet Management Framework will be developed and implemented.

Performance Measure RPP DPR

Target Status

Achieved

Existence of CBSA Fleet Management Framework

Yes:
Implemented April 2013

Yes:
Implemented April 2013

Strategies/Comments 

  1. The target meets the SMART principle as described below:
    • Specific: The target clearly identifies an output related to a specialized area of procurement.
    • Measurable: Measurement is based on the completion of the target.
    • Achievable: Resources and responsibilities for target completion have been identified. The National Fleet Manager, in collaboration with other stakeholders, develops and implements appropriate policy, standards and guidelines to complete the framework.
    • Relevant: The CBSA has a significant vehicle fleet. Having a Fleet Management Framework that combines traditional fleet practices with green procurement principles ensure that the CBSA fleet is procured and managed in a manner that contributes to a sustainable Canada.
    • Time-bound: A firm date is established for target completion.
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Progress Toward The CBSA's Goal

Building Sustainable Development Capacity Within The Agency

The CBSA is continually seizing opportunities to innovate in the economic, social and environmental dimensions of its work. In 2012–2013, the Agency continued to integrate sustainable development principles into decision making processes and into its day-to-day business functions by developing the environmental risk profiling tool. This tool is intended to create a workplace where employees are empowered and are taking ownership of sustainable development by transforming it into concrete action.

The CBSA manages risk on a daily basis as it carries out its mandate. Given the volume, diversity and geographic dispersal of the Agency's border activities and the breadth of risks to which the Agency must respond, the CBSA developed a risk-based evaluation tool to allow environmental risk profiling of our border crossings.

The CBSA manages many risks, including the possible entry into Canada of illicit drugs; terrorists; goods that could cause chemical, biological, radiological, nuclear or explosive events; illegal migrants; counterfeit goods; firearms; and contaminated food, plants or animals.

This tool allows the Agency to prioritize border crossings risks according to three broad categories: organizational risks, risks to ecosystems and risks to human health. The risk prioritization further provides the basis for contingency planning considerations and supports strategic budget planning. This tool helps to translate security threats into program delivery priorities and operational plans, identify program and operational gaps in high-risk areas and support prudent resource allocation.

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Conclusion

Sustainable development is an important part of the Government of Canada's policy. To better illustrate how federal commitments are implemented, the government integrated sustainable development into its planning and reporting structures, thereby aligning the management of environmental and departmental priorities. Furthermore, the CBSA uses its sustainable development strategy to reflect the concept of sustainability in the activities and services it provides to Canadians and to government partners. The Agency's commitments to embed sustainability in the workplace, through the commitments it has made and met, have improved the way it carries out its day-to-day operations and have advanced its sustainable development vision.

While it has made progress on many environmental, economic and social aspects, the Agency also recognizes this is a process of continuous improvement involving many opportunities to stimulate key sectors, which in time will create a culture of achievement.