All security incidents involving Canada Border Services Agency (CBSA) personnel and assets are promptly reported and appropriate action is taken. Incidents of a critical nature are highlighted below.
| Region | Incident category | ||||
|---|---|---|---|---|---|
| Assault | Threat - Bodily Harm |
Bomb Threat | Suspicious Package |
Total | |
| Atlantic | 0 | 0 | 0 | 1 | 1 |
| Quebec | 0 | 3 | 1 | 0 | 4 |
| Northern Ontario | 1 | 8 | 0 | 0 | 9 |
| Greater Toronto Area | 0 | 2 | 1 | 48 | 51 |
| Niagara-Fort Erie | 0 | 0 | 0 | 0 | 0 |
| Windsor-St. Clair | 0 | 0 | 1 | 0 | 1 |
| Prairie | 1 | 0 | 0 | 1 | 2 |
| Pacific | 2 | 3 | 0 | 4 | 9 |
| Headquarters | 0 | 1 | 0 | 0 | 1 |
| Total | 4 | 17 | 3 | 54 | 78 |
An assault is any form of assault defined in the Criminal Code. This includes physical assaults committed by clients or employees, as well as sexual assaults.
A threat – bodily harm is a threat directed towards an employee by either a client or another employee. This is usually an incident where a person threatens to hurt or injure an employee.
A bomb threat is a threat made by an individual (by letter, by telephone, by leaving a package, etc.) that a bomb is currently at a facility or will be. This kind of threat includes those made directly towards the CBSA or another tenant within the same facility.
A suspicious package incident is a receipt or report of a suspicious package found unattended within a facility or received by an employee (e.g. at a postal unit) and for which no ownership is taken or the content cannot be determined.