Beware of telephone calls and emails that claim to be from the CBSA and request personal information and payments from you. They are a scam!
How do I recognize a scam?
The CBSA never initiates a request for personal or financial information by a telephone call or email. If you receive a telephone call or an email requesting payments or personal information, it is a strong indicator of a scam.
In some cases, these scams use false CBSA information. Telephone calls may display numbers and employee names that appear to be from the CBSA. Emails may contain CBSA logos, email addresses or employee names and titles to mislead the readers.
What do I do?
- Immediately report it to the local police.
- Contact the Canadian Anti-Fraud Centre.
What else can I do?
Make sure you recognize the signs of fraud and take action. Find out more on the Canadian Anti-Fraud Centre website.
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