EDI/Portal Clients
Information required when calling the EDI/Portal Hotline

We require different information from you when you contact us, depending on the program you use. Select the program name from the list below for the information you must provide. For detailed information on the information requirement, select the number beside it.

For more information about the programs, consult the EDI applications overview page.

Accelerated Commercial Release Operations Support System (ACROSS)

Advance Commercial Information - Air and Marine modes of transportation (ACI)

Depending on the type of data being sent, you will need to provide the CBSA with one of the following pieces of information:

Note: The CBSA is unable to search by container numbers.

Customs Automated Data Exchange (CADEX)

Note: The CBSA can only access CADEX data from the previous seven days.

Customs Self Assessment (CSA) – Carriers and importers

Revenue Summary Form – Importers

Importers requesting information on a Revenue Summary Form (RSF) must provide the following information:

  •  Importer's Business Number
  •  RSF month
  •  Unique BGM numberFootnote 8

X type Customs Automated Data Exchange – B3 – Importers

As with a normal Customs Automated Data Exchange (CADEX) entry, importers requesting information on a submitted X type entry must provide the following information:

Trade chain partner – Importers

Importers requesting information on a submitted trade chain partner (TCP) for a vendor or a consignee must provide the following information:

  •  Importer's Business Number
  •  Name of the vendor or consignee
  •  Unique BGM numberFootnote 8

Trade chain partner – Carriers

Carriers requesting information on a submitted TCP for a warehouse or terminal must provide the following information:

  •  Sender's carrier code
  •  Name of the warehouse or terminal
  •  Unique BGM numberFootnote 8

CSA Cargo or Conveyances – Carriers

eManifest Highway and Rail

eManifest House Bills

Release Notification System (RNS)

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