The CBSA is Canada's border services agency.
We help ensure your smooth arrival,
and protect the integrity of Canada's customs,
immigration and agriculture laws.
Whether you're returning home or visiting,
you'll follow the same straightforward process
to enter Canada.
There are four simple steps to follow.
You'll receive the Declaration Card while you're on board,
and must complete it prior to arrival.
The Declaration Card tells us what we need to know about you,
your travels and what you're bringing into the country.
Instructions on how to complete the card are attached
for your assistance.
Once the Declaration Card is completed,
keep it handy along with your identification
and other travel documents.
You will be asked to show this card several times
once you get off the plane.
If you're travelling with children,
please have their documentation ready as well.
If you are connecting OR travelling on to another
destination, follow the signs.
Depending on the airport at which you arrive,
your path may vary and you may have to have your baggage
checked and screened before re-boarding.
Upon arrival, follow the signs to the first check point -
referred to as Primary Inspection - where a border
services officer will examine your Declaration Card,
identification and other travel documents.
When you are directed to a booth,
you may be asked a series of questions to determine your
immigration status, the nature of any goods you are bringing
with you, your duty-free allowance and personal
exemption entitlements.
If you have anything to declare,
including purchases and food products of any kind,
make sure to inform the officer.
Goods not properly declared that are restricted or
prohibited in Canada can under the law be subject to seizure.
If you are a newcomer to Canada,
coming to study or work in Canada,
further documentation may be required.
The officer will help guide you through this process
and can assist with language services if required.
If you're a Trusted Traveller member,
you can skip Step 2 and go directly to the automated
kiosks for faster processing.
Now that you've cleared Primary Inspection,
proceed to the baggage claim area.
If required, you can pay duty and taxes at most major
airports while waiting for your luggage.
Once you have picked up your luggage,
proceed to the next CBSA checkpoint,
where you'll show the officer your Declaration Card
and your receipt if you paid duty and taxes.
The officer may direct you to our secondary inspection area.
You can expect to be asked for detailed information about
your travels and may be asked to present your luggage
and goods for examination.
This is a normal part of the travel process;
your cooperation is appreciated and helps us
ensure the safety of Canada, its economy and its residents
by verifying your declaration.
The CBSA is committed to providing you with respectful,
courteous and fair services.
If you have any questions, you can ask
to speak with a CBSA Superintendent at any time.
Once you've cleared the CBSA's checkpoints,
follow the exit signs and proceed
with your arrival in Canada.
Wherever you're from, we want you to feel at home in Canada.
We're committed to providing the best possible service,
and welcome your feedback.
For more information on our services,
please visit our Web site.
Welcome home.
Welcome to Canada.