CBSA Appeal Form

To expedite the initiation of your appeal, we encourage you to submit your request using this appeal form. Please complete each field accordingly and ensure your submissions are factual, relevant and appropriate. The CBSA will not respond to any profane or obscene content.

Type of Review

The Recourse Directorate only accepts correspondence that are in one of Canada’s official languages (English or French).

Please select below the decision you are requesting a review for. An example form will be displayed for each option below if you are unsure.

Enforcement Action appeal









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The following image illustrates a portion of the Notice of Ascertained Forfeiture form where the Enforcement Action Number and the Date of Action can be found in the top right corner.

Seizure Receipt form where the Enforcement Action Number and the Date of Action can be found in the top right portion of the form.

The following image illustrates a portion of the Seizure Receipt form where the Date of Action can be found in the top left corner of the document.

The following image illustrates a portion of the Seizure Receipt form where the Date of Action can be found in the top left corner of the document.

The following image illustrates a portion of the Seizure Receipt form where the Enforcement Action Number can be found in the top right corner of the document.

The following image illustrates a portion of the Seizure Receipt form where the Enforcement Action Numbe can be found in the top right corner of the document.

The following image illustrates a portion of the Notice of Violation at the Point of Entry form where the Enforcement Action Number and the Date of Action can be found in the top right corner.

The following image illustrates a portion of the Notice of Violation at the Point of Entry form where the Enforcement Action Number and the Date of Action can be found in the top right corner.

The following image illustrates a portion of the Notice of Penalty Assessment form where the Enforcement Action Number and the Date of Action can be found in the top left corner.

The following image illustrates a portion of the Notice of Penalty Assessment form where the Enforcement Action Number and the Date of Action can be found in the top left corner.

Trusted Traveller decision appeal

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This section can only be used to request a re-determination by the President under section 58 of SIMA
For information related to all SIMA appeals, please refer to: D-memorandum D14-1-3

Please select the type of SIMA request you would like to file:



Enter either the DAS# or the Transaction# related to the section 55 SIMA determination:




Enter either the DAS# or the Transaction# related to the section 57 SIMA re-determination:



Appeals filed under section 58 of the Special Import Measures Act (SIMA) must be received within 90 calendar days of the decision you wish to appeal. Submitting this form is the first step in the appeals process and alone may not constitute filing an appeal. Once the form has been submitted and reviewed, you will be contacted by the CBSA directing you how and where to file your actual appeal. Be aware that this process can take more than one day to complete. Only once you submit your appeal with supporting documentation is your appeal considered to be filed. Please see our D-memorandum for more information on the appeals process and the prescribed information that is required for your appeal. (D14-1-3). Please keep a copy of your submission. If you don’t hear from us in two weeks, you are advised to submit your copy along with your appeal to the address specified in the memorandum D14-1-3.



Request a Re-determination or a further re-determination by the President of CBSA pursuant to subsection 60(1) of the Customs Act of a DAS or multiple DASs for Tariff Classification, Origin or Value for Duty (disputing a decision made by the CBSA) issued on a Notice pursuant to section 59(2) of the Customs Act. For more information, please refer to appendix A of the memorandum D11-6-7



Enter either the s59 DAS# or the B3 Transaction# being disputed (mandatory):



Enter either the s59 DAS# or the B3 Transaction# being disputed (mandatory):

Submitting this form is only considered the first step in the appeal process and alone cannot represent a valid appeal and will not protect the time limits to submit a request without the prescribed information identified in subsection 60(3) of the Customs Act. Therefore, once the form has been submitted and reviewed, you will be contacted by the Recourse Directorate via email with further instructions to provide additional information and/or documentation. Only once the additional information/documentation is received is your appeal considered to be filed. Please see our D-memorandum for more information on the prescribed information that is required for your request (D11-6-7). Please keep a copy of your submission. If you don’t hear from us in two weeks, you are advised to submit your copy along with your appeal to the address specified in the memorandum D11-6-7.



Request a review by the President of the CBSA pursuant to subsection 60(2) of the Customs Act of an Advance Ruling issued pursuant to section 43.1 of the Customs Act. For more information, please refer to appendix B of the memorandum D11-6-7.
One of TRS# or Case# is Required
One of TRS# or Case# is Required

Submitting this form is only considered the first step in the appeal process and alone cannot represent a valid appeal and will not protect the time limits to submit a request without the prescribed information identified in subsection 60(3) of the Customs Act. Therefore, once the form has been submitted and reviewed, you will be contacted by the Recourse Directorate via email with further instructions to provide additional information and/or documentation. Only once the additional information/documentation is received is your appeal considered to be filed. Please see our D-memorandum for more information on the prescribed information that is required for your request (D11-6-7). Please keep a copy of your submission. If you don’t hear from us in two weeks, you are advised to submit your copy along with your appeal to the address specified in the memorandum D11-6-7.



For more information, please refer to appendix A of the memorandum D11-6-7
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Submitting this form is only considered the first step in the appeal process and alone cannot represent a valid appeal and will not protect the time limits to submit a request without the prescribed information identified in subsection 60(3) of the Customs Act. Therefore, once the form has been submitted and reviewed, you will be contacted by the Recourse Directorate via email with further instructions to provide additional information and/or documentation. Only once the additional information/documentation is received is your appeal considered to be filed. Please see our D-memorandum for more information on the prescribed information that is required for your request (D11-6-7). Please keep a copy of your submission. If you don’t hear from us in two weeks, you are advised to submit your copy along with your appeal to the address specified in the memorandum D11-6-7.



For more information, please refer to appendix C of the memorandum D11-6-7
Required

Submitting this form is only considered the first step in the appeal process and alone cannot represent a valid appeal and will not protect the time limits to submit a request without the prescribed information identified in subsection 60(3) of the Customs Act. Therefore, once the form has been submitted and reviewed, you will be contacted by the Recourse Directorate via email with further instructions to provide additional information and/or documentation. Only once the additional information/documentation is received is your appeal considered to be filed. Please see our D-memorandum for more information on the prescribed information that is required for your request (D11-6-7). Please keep a copy of your submission. If you don’t hear from us in two weeks, you are advised to submit your copy along with your appeal to the address specified in the memorandum D11-6-7.



Client Information

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I have read and agree to the terms and conditions and elect to receive and submit electronic communication. By providing an email address, I am registering for email communication and any correspondence sent by email will be presumed to have been received on the date that email was sent. This does not preclude my ability to submit or receive paper documents if I so choose.

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Representative Information

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You may skip this section by clicking the "Next" button at the top of this page.

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In accordance with privacy legislation, we require written authorization confirming that we may correspond with your representative and release information relating to this matter. Until we receive such authorization, we will direct all correspondence related to this request to you.

Please send written authorization to the address below. Please reference the enforcement action number in your correspondence.

Recourse Directorate
333 North River Rd, Tower A, 11th Floor
Ottawa, ON, K1A 0L8

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X9X 9X9 99999
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Details

Please describe the reason for your request for review (3000 character limit). Ensure your submissions are factual, relevant and appropriate. The CBSA will not respond to any profane or obscene content.

Please reference the enforcement action number/trade decision reference number in your correspondence. If you have registered for email communication, you will be contacted via email to provide additional information or documentation as applicable. If you have not registered for email communication and have additional information or documentation, please send them to the address below.

Recourse Directorate
Canada Border Services Agency
333 North River Rd, Tower A, 11th Floor
Ottawa, ON K1A 0L8

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Submit

The information you provide in this document is collected under the authority of the Customs Act, Proceeds of Crime (Money Laundering) and Terrorist Financing Act and Agricultural and Agri-Food Administrative Monetary Penalties Act for the purpose of providing redress to a commercial enterprise or individual traveller who disagree with a decision of the Canada Border Services Agency (CBSA) regarding the issuance of an enforcement action or Trade Decision. The information may be disclosed to CBSA officials for program evaluation, trend analysis, and statistical data collection or to CBSA stakeholders, the Department of Justice, Canada Revenue Agency, and Public Works and Government Services Canada as a consistent use by those who may be involved in the processing of the appeal.

Individuals have the right of access to and/or can make corrections of their personal information under the Privacy Act.The information collected is described within Info Source under the CBSA ADM 101 and CBSA ADM 103, Enforcement Appeals, Personal Information Bank CBSA PPU 005 (opens in a separate window or tab).

Certification

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Agreement to Receive and Submit Information to the Recourse Directorate of the Canada Border Services Agency (CBSA) by E-mail

The information you provide is collected under the authority of the Customs Act, Proceeds of Crime (Money Laundering) and Terrorist Financing Act and Agricultural and Agri-Food Administrative Monetary Penalties Act for the purpose of providing redress to a commercial enterprise or individual traveller who disagree with a decision of the CBSA regarding the issuance of an enforcement action. The information may be disclosed to CBSA officials for program evaluation, trend analysis, and statistical data collection or to CBSA stakeholders, the Department of Justice, Canada Revenue Agency, and Public Services and Procurement Canada as a consistent use by those who may be involved in the processing of the appeal.

Individuals have the right of access to and/or can make corrections to their personal information under the Privacy Act. The information collected is described within Info Source under the CBSA ADM 101 and CBSA ADM 103, Enforcement Appeals, Personal Information Bank CBSA PPU 005 which is detailed at https://www.cbsa-asfc.gc.ca/agency-agence/reports-rapports/pia-efvp/atip-aiprp/infosource-eng.html (opens in a separate window or tab).

Recourse is offering email communication by either encrypted email or unencrypted email. Due to the unprotected nature of the Internet, you have the option to request communication by encrypted email which entails that all documents sent by the Recourse Directorate will be encrypted and password protected. A password to decrypt and view documents will be communicated to you. If you opt for unencrypted email communication, documents will be sent unprotected.

*If you request a review of an enforcement action or a trusted traveller decision, please note that the decision is always sent via registered mail; it will not be emailed to you.

Upon receipt of any encrypted document, you must always, within three (3) business days of receipt of the document, confirm receipt of your email and that you had no issues opening your document. Failure to do so will result in your file being placed on hold until such confirmation is received.

Due to system restrictions, Recourse cannot receive files from clients which are zipped. If you wish, you can password protect documents you submit to Recourse, however this is at your discretion and is not a CBSA requirement. Recourse can only receive attachments in formats such as Word, Excel, PowerPoint, PDF and JPEG up to 10mb per email.

Please note that you are responsible to inform Recourse if your phone number, mailing address and/or email address changes. Further, this agreement is valid for a single appeal request.

The CBSA does not guarantee the security of electronic communication. In consenting to communicate with the CBSA by email, the applicant accepts all the inherent risks and relieves the CBSA from any responsibility, present and future, in relation to the protection of the information exchanged by email. Electronic communication includes the sending and the reception of documents as well as any other correspondence required during the appeal process.

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